Description
The Caddo Parish School Board seeks a cloud‑based Endpoint Detection and Response (EDR) platform with integrated DNS‑layer security to protect roughly 68,000 heterogeneous endpoints across K‑12 campuses. The solution must be co‑managed, integrate with Cisco Secure Firewall (Firepower Management Center) and Cisco Umbrella, provide real‑time threat detection, automated isolation, sandboxing, and 90‑day log retention, and support a three‑year contract with optional one‑year extensions. Vendors must demonstrate E‑Rate eligibility, possess SOC 2 compliance, and meet FERPA, COPPA, and CIPA requirements.
• Protect up to 35 k Chromebooks, 17 k iPads, 16 k Windows devices, plus servers, VMs, switches, APs, and firewalls.
• Deliver a SaaS EDR/DNS solution that integrates with Cisco Firepower and Cisco Umbrella, forwards logs, and supports 24/7 co‑managed support.
• Provide pilot testing (30/60/90‑day options), detailed reporting, service‑credit SLA (99.9 % uptime), and educational pricing.