The Food and Drug Administration (FDA) is seeking a service maintenance contract for their Carl Zeiss LSM900 confocal imaging system. The contract will include a base period of 12 months and two option periods of 12 months each. The contractor will be required to provide maintenance and repair services, including on-site engineer support, loaner parts, and technical support. The contractor must also provide a preventative maintenance inspection per contract year, including software updates, laser power maintenance, and stage and autofocus maintenance.
• The contract is for a Firm Fixed Price basis.
• The FDA is located at the White Oak campus in Silver Spring, MD.
• The contractor must have access to the manufacturer's diagnostic tools, service documentation, and validated OEM parts.
• The contractor must provide a detailed price quote for each item proposed to meet the Schedule of Items.
• The contractor must submit an Accessibility Conformance Report (ACR) for each item not in compliance with 508 standards.
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