The Department of Health and Human Services (HHS) is seeking sources and industry feedback for potential enterprise-wide operations engineering and security support services. The services include IT infrastructure management, infrastructure engineering, infrastructure operations, information assurance, and cloud-based infrastructure and identity management. The goal is to improve governance, standardize engineering and operations processes, strengthen cybersecurity, and accelerate migration from legacy environments to secure modern services. The contractor will be expected to provide personnel, processes, and technical services to engineer, operate, secure, and continuously improve endpoint, infrastructure, network, collaboration, and related enterprise services.
• The services will support the HHS OCIO Operations (OPS) in maintaining an enterprise infrastructure that spans data centers, cloud environments, collaboration tools, cybersecurity platforms, and supporting operational systems serving tens of thousands of users.
• The contractor will be expected to perform various tasks, including IT infrastructure management, infrastructure engineering, infrastructure operations, information assurance, and cloud-based infrastructure and identity management.
• The contractor will be required to adhere to HHS security, privacy, and accessibility standards and comply with federal and HHS policy requirements.
• The contractor will be expected to provide deliverables, including reports, plans, and other documentation, and to participate in meetings and briefings as required.