Description
The Central Virginia Waste Management Authority seeks a vendor to design and develop a customized website along with a customer‑service logging and tracking system. The solution must support public information delivery, allow residents to submit service requests, and provide internal staff with tools to log, track, and report on those requests. The contractor will be responsible for requirements gathering, UI/UX design, back‑end development, testing, deployment, and post‑launch support.
• Develop a responsive, accessible website tailored to the Authority’s branding and content needs.
• Build a secure, searchable customer‑service log system with ticketing, status updates, and reporting capabilities.
• Provide training, documentation, and a maintenance plan for ongoing updates and technical support.
Attached files
The solicitation documents live at the source — open the bid source above to download them.
Contact
Kim Hynes