Cloud Computing Credits

The Defense Information Systems Agency (DISA) is seeking sources to procure cloud computing credits from authorized resellers for various Cloud Service Providers (CSPs), including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). The requirement is for a period of one year, with four optional 12-month extensions. The contractor will be responsible for providing cloud credits, monitoring CSP cloud credits, and providing detailed oversight into their usage. The contractor must also provide a Service Level Agreement (SLA) that includes a 4-hour response time for support requests, 99.9% uptime for provisioning and management services, and an escalation process for unresolved issues. Key requirements include: • Experience providing cloud credits from AWS and Microsoft Azure, and ideally from GCP and OCI • Ability to monitor CSP cloud credits and provide detailed oversight into their usage • Ability to provide a Service Level Agreement (SLA) that meets the minimum requirements • Ability to perform in accordance with FAR clause 52.219-14, Limitations on Subcontracting