The Tennessee Department of Treasury is gathering market information for a new Participant Account Management Solution to replace its legacy “TANDEM” system for three state‑run investment pools (LGIP, COE, ASI). The solution must provide a configurable participant‑portal, support multi‑layer account hierarchies, handle contributions, withdrawals, earnings calculations, administrative‑fee processing, and integrate via real‑time APIs with the Treasury’s internal cash‑movement system. Security must align with NIST CSF and NIST 800‑53, include role‑based access and MFA, and support extensive reporting and ad‑hoc query capabilities. Vendors will submit technical and cost informational forms by early November, with optional oral presentations in early December.
• Core functionality: account creation, balance management, transaction processing, earnings/interest calculation, fee deduction, and participant self‑service portal.
• Technical requirements: multi‑plan/fund hierarchy, independent processing calendars, spending‑limit alerts, real‑time HTTPS API integration with the Treasury’s .NET 8 “TIM” application, RBAC, MFA, and NIST‑aligned cybersecurity.
• Reporting: existing and ad‑hoc reports, scheduled exports, monthly/annual statements, and statistical/reconciliation outputs.
• Scope limits: only participant‑accounting; investment‑management (Broadridge QED/TANDEM) is out of scope and will be procured separately.