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State of Tennessee·Tennessee

Participant Account Management Solution

Closes 11/7/2025$500k – $2MRequest for Information
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Description

The Tennessee Department of Treasury is gathering market information for a new Participant Account Management Solution to replace its legacy “TANDEM” system for three state‑run investment pools (LGIP, COE, ASI). The solution must provide a configurable participant‑portal, support multi‑layer account hierarchies, handle contributions, withdrawals, earnings calculations, administrative‑fee processing, and integrate via real‑time APIs with the Treasury’s internal cash‑movement system. Security must align with NIST CSF and NIST 800‑53, include role‑based access and MFA, and support extensive reporting and ad‑hoc query capabilities. Vendors will submit technical and cost informational forms by early November, with optional oral presentations in early December. • Core functionality: account creation, balance management, transaction processing, earnings/interest calculation, fee deduction, and participant self‑service portal. • Technical requirements: multi‑plan/fund hierarchy, independent processing calendars, spending‑limit alerts, real‑time HTTPS API integration with the Treasury’s .NET 8 “TIM” application, RBAC, MFA, and NIST‑aligned cybersecurity. • Reporting: existing and ad‑hoc reports, scheduled exports, monthly/annual statements, and statistical/reconciliation outputs. • Scope limits: only participant‑accounting; investment‑management (Broadridge QED/TANDEM) is out of scope and will be procured separately.

Attached files

Contact

Dawn Rochelle(Solicitation Coordinator)

[email protected]

(615) 253-8770

Key dates

Opened
9/15/2025
Questions due
9/30/2025
Closes
11/7/2025

Last updated

Details

Type
Request for Information
Industry
Information Technology and Software Development
NAICS
541511
Solicitation №
30901-64326

Budget estimate

$500,000 – $2,000,000

No contract value is disclosed. Based on typical state‑level enterprise software implementations for participant‑accounting systems (including licensing, configuration, integration, and support), the total contract could range from roughly $0.5 million for a pure‑software license to $2 million or more for a full‑service implementation with ongoing maintenance. Factors influencing the final amount include the number of participants/accounts (~1,200 participants, ~3,200 accounts), required integrations, security compliance work, and optional post‑implementation support.

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