Pennsylvania Next Gen Vital Records Management System (VRMS)

The Commonwealth of Pennsylvania seeks a fixed‑price, five‑year SaaS solution to replace and modernize its Vital Records Management System (VRMS). The awardee will provide a configurable cloud‑based platform that supports birth, death, and fetal‑death registration, integrates with existing DOH data warehouses, and delivers extensive reporting, accessibility, and domestic‑workforce utilization requirements. The contract includes up to five optional one‑year extensions, mandatory Small Diverse Business (15 %) and Veteran Business Enterprise (3 %) participation goals, and strict service‑level and performance credit provisions. • Develop and host a configurable SaaS VRMS covering live‑birth, death, and fetal‑death registries for the entire Commonwealth. • Implement automated data exchange (API, sFTP, Azure Data Factory) with DOH’s Enterprise Data Warehouse and support extensive PA‑specific data fields, geocoding, and reporting capabilities. • Provide 24/7 support, training, documentation, and meet detailed SLA targets (≥ 99 % non‑core, ≥ 99.9 % core availability) with penalties for missed response/resolution times.