Description
The U.S. Geological Survey (USGS) is seeking a contractor to provide maintenance and support services for an existing StarWind HyperConverged Appliance (HCA) environment. The contract will be for a two-year period, from 06/01/2026 to 05/30/2028. The contractor will be required to provide maintenance renewal, hardware and software support, remote technical support, access to software updates and patches, hardware diagnostics and replacement coordination, and access to support resources necessary to maintain operational capability of the existing StarWind HCA environment.
• The existing environment consists of two Dell OEMR R740xd2 servers configured as a hyperconverged appliance.
• The contractor will be required to provide sufficient technical documentation demonstrating their capability to provide support for the existing StarWind HCA environment.
• The contractor will be required to provide recent and relevant experience performing similar services, preferably for Federal agencies.
• The contractor will be required to provide at least two references for similar services performed within the past four years.