Description
The Town of Coventry, Rhode Island seeks a vendor to deliver an AI‑driven research assistant/chatbot that will serve both internal staff and the public. The solution must ingest and reference a broad library of municipal documents, integrate with existing town systems via APIs, support multiple languages, and be available 24/7 through web, email, and text interfaces. The town requires a sealed‑in‑person bid with original wet signatures and will award the contract to the lowest qualified bid after a 90‑day evaluation period.
• AI chatbot capable of answering employee and public queries in seconds, with source‑backed responses.
• Integration with the town’s document repositories, legacy IT systems, and multi‑channel delivery (web, email, SMS).
• Ongoing licensing, training, support, and compliance with Rhode Island data‑privacy and security standards.
Attached files
Contact
Cody Haughton(Director, IT Department)