Description
The U.S. Air Force is seeking to renew its annual licenses for Tier I Maintenance: Helpdesk Support software. The software must provide helpdesk support, phone and email support for questions related to hardware and/or software on a 365 day-per-year/24-hour-a-day/7-days-a-week basis, software updates, and quarterly IAVA updates. The contract is for a firm-fixed priced purchase order, and the applicable NAICS code is 513210. The 705th Combat Training Squadron needs this software to provide ADSI Tier I Maintenance: Helpdesk Support for its Distributed Mission Operations Center (DMOC).
Key requirements include:
• Helpdesk Support
• Phone and Email Support for questions related to hardware and/or software on a 365 day-per-year/24-hour-a-day/7-days-a-week basis
• Software updates, including up to five ADSI software and/or TacViewC2 baseline updates annually
• Quarterly IAVA updates
Attached files
Contact
Kevin J. Wesolowski