Description
The U.S. Department of Health and Human Services (HHS) is seeking a secure, web-based subscription service that provides aggregated access to public, commercial, and law enforcement records through a unified search platform. The system must support advanced investigative search capabilities, ensure secure and confidential query processing, and provide comprehensive reporting features necessary to support the FDA's Office of Criminal Investigations (OCI) criminal investigative and enforcement activities. The contract will be for a period of 5 years, with a base year and four option years. The contractor will be required to provide a web-based database that meets the salient characteristics outlined in the solicitation, including secure access, unified searching, and reporting capabilities.
• The system must provide secure access to an aggregate database containing public, commercial, and law enforcement records for all city, county, state, and federal jurisdictions within the United States.
• The system must support advanced investigative search capabilities, including person-based and contact-based search capabilities.
• The system must provide comprehensive reporting features, including reports available in Microsoft Excel, Rich Text Format (RTF), or Adobe Acrobat (PDF).
• The system must be accessible via a web-portal, with web-based user guide and toll-free helpdesk phone number or email support available.