Description
The Franchise Tax Board is seeking a vendor to provide HCL BigFix software subscription and support renewal. The selected vendor must be an HCL Software authorized reseller. The contract will be awarded to the responsible bidder with the lowest net cost, excluding applicable sales tax, meeting all other quotation specifications. The bidder must provide software subscription and support for a period of time to be determined, with the option for renewal. The bidder must also provide maintenance and support, including a support portal, phone number, and hours of availability.
* Key features of the required software and support include:
* HCL BigFix software subscription
* Software support
* Maintenance and updates
* Support portal and phone number
* Hours of availability: 24x7x365
* The bidder must also comply with various regulations, including the California Civil Rights Laws, the Unruh Civil Rights Act, and the Fair Employment and Housing Act.
* The bidder must also ensure that its products and services meet the applicable requirements of various statutes, regulations, standards, guidelines, and policies, including the California Government Code, the Americans with Disabilities Act, and the Web Content Accessibility Guidelines.