Description
The Navy is seeking information from interested sources capable of overseeing the storage and management of personnel records systems that support Navy Selection Board processes and web-based personnel decision tools. These systems play a critical role in career management, retention, customer service, casualty tracking, and technological advancement. The scope of work includes records management, document processing, continuity of operations support, operational support, and program and administrative support.
• Records Management: Manage records through a document imaging production operation, including maintenance, corrections, and customer support using CRM tools.
• Document Processing: Support the intake of both digital and paper records, including preparation, scanning, validation, and verification.
• Continuity of Operations Support: Provide both onsite support and offsite support as directed in support of Continuity of Operations (COOP).
• Operational Support: Provide assistance for EMPRS supply operations and the PERSTEMPO helpdesk.
• Functional Requirements Group: Establish and maintain a group to support modifications to business operations, policies, and systems.
• Message Center Operations: Support the Millington Message Center by operating the U.S. Message Text Format Editor Program, GOES, C2OIX, and BMHS systems.
• Program and Administrative Support: Assist BUPERS/NPC FM, EMPRS, PERSTEMPO, and NDAWS with research, planning, data analysis, program management, issue tracking, and general administrative tasks.