Description
UTMB is seeking a qualified language‑services provider to deliver a full suite of interpretation (over‑the‑phone, video‑remote, on‑site, scheduled virtual), sign‑language, translation, localization, and language‑competency assessment services across its extensive Texas‑wide health‑care system. The contract may be awarded to a single vendor or split among multiple vendors, and proposals may be partial‑category bids. Key requirements include certified interpreter qualifications, HIPAA Business Associate Agreement, cyber‑liability insurance (minimum $10 M), and a VetHUB subcontracting‑plan compliance if subcontracting.
• Service categories: OPI, VRI, on‑site, virtual interpretation, ASL, translation (human + optional MT), DTP, competency testing, and related technology.
• Mandatory certifications: RID or Texas BEI for ASL; health screenings and vaccinations for on‑site staff; optional but preferred ATA/NAJIT for translators.
• Technical expectations: future Epic EHR integration, vendor‑owned VRI tablets, HIPAA‑compliant data security, and $10 M cyber‑liability coverage.