704-23161B - Facility Duress & Access Controls Services

Eastern State Hospital in Williamsburg, VA is seeking a qualified vendor to provide annual maintenance, repair, and on‑call support for its duress and access control systems. The work includes routine inspections, emergency response, and system upgrades to ensure continuous security coverage for the facility. This is a small‑business set‑aside IFB with a tight submission deadline. • Provide preventive maintenance and testing of duress devices and access control hardware. • Offer 24/7 on‑call emergency service (normal business hours only) for system failures. • Conduct routine inspections, calibrations, and required documentation for compliance. • Supply parts, repairs, and software updates as needed throughout the contract year. • Maintain detailed logs and reports for each service call per hospital policy.