Description
The State of California is seeking a qualified vendor to deliver real‑time captioning (CART) services for the Board of Parole Hearings and other CDCR facilities. The contractor must provide live captioning for both remote video‑conference hearings and on‑site sessions, using certified captioners and supplying necessary equipment. The contract spans three years, with a mix of normal and overtime hourly rates, and includes requirements for certifications, security clearance, TB testing, and compliance with various state statutes and preference programs.
• Provide CART services for ~95 % remote (Microsoft Teams/Cisco) and ~5 % on‑site hearings across 40+ CDCR locations.
• Captioners must hold California Certified Shorthand Reporter, NCRA Professional Reporter, or Certified Real‑Time Reporter credentials and meet TB, security, and PREA requirements.
• Contractor supplies camera‑ready hardware, handles travel costs within hourly rates, and submits detailed invoicing and documentation per CDCR guidelines.