Description
The Railroad Commission of Texas is seeking to procure implementation services from one or more vendors to maintain, support, enhance, and expand its current IT systems. The objectives of this Request for Offer (RFO) are to enable the RRC to respond to industry and leadership needs for modern technology interactions by implementing solutions in the Salesforce Platform, enhance existing solutions, and maintain support for Salesforce applications. The scope of work includes providing information technology services and support, including application maintenance and development, and providing a modernized applications suite with readily available support. The RRC is looking for a vendor who can provide these services and support the transition from outdated and often unsupported applications to a modernized applications suite.
Some key points to note:
• The RRC has multiple divisions, each with specific responsibilities related to executing its mission.
• The RRC is seeking to develop and enhance its Salesforce platforms to support business processes currently supported by older frameworks.
• The RRC is looking for a vendor who can provide application maintenance and development services, as well as support and enhancement services for its IT systems.
• The vendor will be required to provide a detailed description of the work to be performed, including the estimated start and end dates, the name and contact information of the RRC Project Manager, and a detailed description of the work to be performed.
• The vendor will be required to submit a written Workplan to the RRC Project Manager within 14 days after the RRC issues a Workorder.
• The RRC has a change management process in place, which includes a Change Request Form and a Change Management Tracking Log.