DG11--Baltimore, Loch Raven, and Perry Point Guest Wi-Fi

The VA is seeking a vendor to provide full‑service, managed guest‑Wi‑Fi support for three VA Maryland Health‑Care System medical centers (Baltimore, Loch Raven, Perry Point). The contractor will maintain existing network hardware, perform corrective (unplanned) repairs, manage licenses, bandwidth, and provide software updates, all under a firm‑fixed‑price contract. The work is performed onsite with a response window of one workday and a maximum resolution time of three workdays, and includes an optional six‑month extension. • Maintain and repair switches, access points, routers, wireless LAN controllers, and servers supporting the guest‑Wi‑Fi system. • Provide dedicated internet bandwidth, remote user‑blocking, port‑filtering, and real‑time network health monitoring. • Supply OEM‑certified parts, software patches, and on‑site corrective services with no user administration required. • Base period runs Oct 1 2026 – Mar 31 2027; one six‑month option may extend to Sep 30 2027. • Only Service‑Disabled Veteran‑Owned Small Businesses (SDVOSB) may submit; subcontracting to non‑SDVOSB limited to 50 % of contract value.