Description
The Cooperative Purchasing Connection (CPC) is seeking a qualified Supplier to provide participating agencies with access to technology products and supporting services at discounted consortium pricing. The technology products may include hardware, software, and other related services. The contract will be for a term of 24 months, with the option to extend for an additional 24 months. The Supplier will be required to provide a comprehensive catalog of offerings, ensure a minimum monthly average fill rate of 95% or above, and provide efficient response to agencies' questions and concerns.
• The Supplier must have access to a full inventory of the proposed product line(s) while maintaining a minimum monthly average fill rate of 95% or above.
• The Supplier must provide participating agencies with an efficient response to questions, issues, and/or concerns within 24 business hours.
• The Supplier must provide discounted pricing on all products available and labor/services offered in this solicitation.
• The Supplier must provide a comprehensive training and support program on the operation and use of the contract agreement to all applicable personnel.