Kong Mesh Subscription Renewal

The Maryland Health Benefit Exchange is seeking a vendor to provide a Kong Mesh subscription for a period of 12 months. The subscription should include platinum support, which includes 24/7 support, a 1-hour response time for critical issues, and a 4-hour response time for high-severity issues. The vendor should be an authorized reseller of Kong Mesh Subscription and provide a letter of authorization from the manufacturer. The contract will be a firm fixed price contract, and the vendor will be required to provide a bid price form and other attachments as specified in the solicitation. • The vendor will be responsible for providing the Kong Mesh subscription and supporting the MHBE's use of the software. • The vendor will be required to provide a transmittal letter, minimum qualifications documentation, and a bid price form as part of their bid. • The vendor will be required to comply with all applicable federal and state laws and regulations, including those related to lobbying and discrimination. • The vendor will be required to provide a certification against lobbying and disclose any lobbying activities. • The vendor will be required to comply with the terms and conditions of the contract, including those related to payment, invoicing, and termination.