Description
The County of Los Angeles is seeking bids for hardware support renewal for NetApp (brand only). The contract will provide 4-hour parts replacement and supported advisor services for the County's All Flash FAS-A400 system. The contract is expected to start on the date of award and will last for a period of time to be determined. The County is looking for a vendor who can provide high-quality hardware support services to ensure the continued operation of their systems.
• The contract will include 4-hour parts replacement and supported advisor services.
• The vendor must be an authorized distributor/reseller/service provider for NetApp products.
• The vendor must provide a letter of certification from the manufacturer confirming their authorization to offer the products and services.
• The contract will be awarded to the lowest responsive and responsible bidder.
• The County reserves the right to cancel the contract if the vendor fails to perform satisfactorily.