The California Department of Corrections and Rehabilitation (CDCR) seeks a qualified contractor to deliver comprehensive hearing‑aid services and related devices to 38 state correctional facilities. The contractor must provide selection, fitting, follow‑up, ear‑mold fabrication, device manufacturing, repairs, and associated counseling on‑site, complying with strict rate caps and HIPAA/security requirements. Service delivery is directed by each institution’s chief executive or medical executive, with rapid response expectations and full liability coverage.
• Provide CPT‑coded hearing‑aid selection (92631), fitting (92634), and post‑fitting follow‑up (92636) services at capped rates.
• Supply ear molds, hearing‑aid devices (up to $500 per unit), and repair services (up to $240 per device) with a minimum one‑year warranty.
• Perform services at all listed CDCR facilities, respond to requests within 2 hours, and submit electronic invoicing/payments within 45 days of receipt.
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