Software License Subscriptions Renewal and Support Services

The U.S. Embassy in Bangkok is seeking a contractor to provide software license subscriptions renewal and support services. The contractor will be responsible for delivering one-year software license subscriptions renewal and support services, including Palo Alto subscriptions for URL filtering and Threat Prevention, Virtual Panorama to manage firewalls, and partner enabled premium support renewal. The contractor must be an authorized distributor or partner with the Original Equipment Manufacturer (OEM) for the core products and must be able to provide on-site service locally in Bangkok, Thailand. The services shall be compatible with existing systems and meet the minimum specification requirements approved by the Government. • The contract will be for a firm-fixed price. • The price listed shall include all labor, materials, overhead, profit, and transportation necessary to deliver the required items. • The contractor shall deliver all services to U.S. Embassy Bangkok. • The contractor shall provide delivery completion documentation for service coverage delivered under this contract in Adobe Acrobat (pdf) format. • The contractor shall maintain artifacts that document its compliance with the cybersecurity supply chain risk management requirements. • The contractor shall provide any requested information related to its supply chain within 10 business days.