Description
The Defense Commissary Agency (DECA) is seeking a commercial contractor to provide comprehensive, tiered maintenance services (preventive, unscheduled, and emergency) for the Wiesbaden Commissary facility and its food‑handling equipment in Germany. The contractor must staff qualified, English‑speaking personnel (including a 24/7 Contract Manager), use the government’s Service Order Management System for all work orders, and maintain at least 70 % of work in‑house. Key compliance deliverables include quarterly equipment inventories, monthly maintenance reports, an annual refrigerant‑leak report, and safety/quality control plans aligned with EU regulations. The contract will be awarded after the offer deadline of 17 Aug 2026, with work expected to continue on an ongoing basis.
• Scope: Preventive, unscheduled (cost estimate within 14 days, completion within 45 days) and emergency (on‑site within 3 hours, > €3,000 repairs require stabilization and approval).
• Workforce: 24/7 contract manager, English‑speaking staff, ≥ 70 % work performed by contractor’s own employees.
• Reporting: Quarterly inventory, monthly findings, annual refrigerant leak report, safety & quality plans.
• Systems: All transactions through DECA’s Service Order Management System (SOMS).
• Location: Wiesbaden, Germany (DECA EUR Area).