ANNUAL CONTRACT FOR IDENTITY AND ACCESS MANAGEMENT (IAM) SOLUTION

The San Antonio Water System is seeking a qualified respondent to provide a modern Identity and Access Management (IAM) solution to replace the existing custom-developed identity management capability. The selected solution must provide secure, scalable, and standards-based authentication and authorization services that improve security posture, reduce internal maintenance burden, and support future digital growth. The IAM solution must integrate seamlessly into the existing portal experience and must not require customers to be redirected to a vendor-hosted site for authentication or account management. Key requirements include: • Secure, scalable, and standards-based authentication and authorization services • Seamless integration into the existing portal experience • No redirection to a vendor-hosted site for authentication or account management • Support for full customization and branding alignment • Proven, vendor-supported SaaS IAM platform • Clean integration with existing enterprise systems