The US Air Force intends to sole source a contract to Monaco Enterprises for a software update. The contract requires a complete technology refresh and modernization of the Monaco D-21 dispatch system, including hardware and software upgrades, system verification, and preventative maintenance inspection. The contractor must provide all necessary hardware, software, licenses, labor, and technical expertise to replace the aging CPU and peripheral infrastructure and upgrade the system to the current Windows 11 RMF-ready software version. The contractor will also provide operator training for Government dispatchers on the new D-21 V2 software.
• The contractor shall perform a complete and verified backup of the existing system database.
• The contractor shall install all new CPUs, monitors, KVMs, network switches, and UPS systems necessary to fully modernize the D-21 system.
• The contractor shall configure all new hardware, transfer existing software licenses, and upgrade the entire system to the current D-21 V2 software version.
• The contractor shall verify full network connectivity at all installation locations and validate that the upgraded system is performing as designed.
• The contractor shall perform one comprehensive preventative maintenance inspection on all newly installed and existing legacy Monaco system components.
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