Description
The Texas Parks and Wildlife Department is seeking proposals from qualified contractors to establish an annual maintenance and repair contract for their Law Enforcement helicopter surveillance camera system, Wescam MX-10. The contract will include parts, components, accessories, inspection, and/or maintenance in accordance with the statement of work and terms and conditions. The contractor must be able to perform maintenance, repairs, and inspections to Wescam MX-10 Camera systems and have technicians with thorough and extensive factory training on the L3 Harris Wescam MX-10 camera system.
Some key points of the scope of work include:
• The contractor must respond to every call for support within one business day.
• The contractor will develop a plan for support-based repair requirements in a timely manner in coordination with TPWD.
• The contractor must perform manufacturer-conducted recommended routine maintenance, periodic inspections, repairs, and/or maintenance on the WesCam MX-10 camera system.
• The contractor shall report to TPWD any potential faults found during the course of inspections.
• The contractor shall report any damage to camera sensors that may have occurred during the repair process.