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  4. ›ScriptPro Maintenance RFI

U.S. Department Of Health And Human Services·Maryland

ScriptPro Maintenance RFI

Closes 5/8/2026$100k – $500kRequest for Information
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Description

The Indian Health Service is seeking information from small business vendors to assess their capabilities in providing maintenance and support services for ScriptPro pharmacy automation equipment. The services include maintenance, support, and modernization of existing systems, as well as upgrades to Windows 11-compatible operating systems and supported server infrastructure. The government is looking for vendors who can provide on-site, factory, and/or remote installation and configuration services, ensure compatibility with existing software and workflows, and implement required security controls. Key points to consider: • Provide maintenance and support for all ScriptPro pharmacy automation equipment • Perform preventive maintenance, emergency repairs, and safety inspections • Provide required system updates and additional software updates as needed • Upgrade pharmacy automation systems to Windows 11-compatible operating systems and supported hardware configurations • Ensure compatibility with existing pharmacy automation software and workflows • Implement required security controls, including endpoint protection, firewall management, encryption, and access controls

Attached files

Contact

Darnell Harkless

[email protected]

Key dates

Opened
4/27/2026
Closes
5/8/2026

Last updated

Details

Type
Request for Information
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
IHS1524457_ScriptPro_RFI

Budget estimate

$100,000 – $500,000

Based on the document, it's difficult to estimate the exact budget, but considering the scope of work, which includes maintenance, support, and modernization of existing ScriptPro pharmacy automation systems, as well as upgrades to Windows 11-compatible operating systems and supported server infrastructure, the budget could range from $100,000 to $500,000. This estimate is based on the assumption that the project will require significant technical expertise and resources to complete. Factors that may influence the likely payment range include the complexity of the upgrades, the number of systems to be maintained and supported, and the level of security controls required.

AI estimate from the solicitation

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