RFP Smart Streetlighting Network Provider

The City of Syracuse is seeking a qualified vendor to provide a comprehensive smart streetlight system solution that will expand the city's streetlight control capabilities across approximately 18,000 fixtures. The solution should include hardware components for standard cobra head fixtures and custom decorative fixtures, as well as a software solution for inventory and proactive operations and maintenance. The city prioritizes vendor stability, long-term viability, and experience with comparable municipal deployments. The contract duration is 5 years with a 5-year renewal option. Key features of the solution should include: • Managed network infrastructure with complete responsibility for connectivity, maintenance, and ongoing operations • Redundant communication methods to ensure system reliability and minimize service disruptions • Compatibility with existing electrical infrastructure • Remote on/off control, dimming, scheduling, and electrical usage data • Integration capabilities with other smart city technologies and sensors • A comprehensive, cloud-based management platform with intuitive control and monitoring capabilities • Role-based access control and self-service capabilities for adding/configuring users, permissions, and basic system settings • Reporting and analytics capabilities, including custom reports and historical trend analysis • Dedicated support team with defined response times and comprehensive training programs