The Commonwealth of Pennsylvania is seeking qualified service providers to deliver compulsive problem gambling treatment and intervention services to residents of the state. The services will include screening, assessment, planning, and delivery of individualized services. The contractor will be required to maintain an office or facility in the Commonwealth and provide services in a non-discriminatory and culturally sensitive manner. The contract will be for a period of five years, with a maximum of one five-year renewal.
• The contractor will be required to provide outpatient and case management services as separate and distinct services.
• The contractor will be required to develop and follow a written policy for staff to provide services in a non-discriminatory and culturally sensitive manner.
• The contractor will be required to maintain confidentiality of all client records in accordance with applicable statutes and regulations.
• The contractor will be required to develop and follow a written policy to address clients' grievances regarding planning and delivery of services.
• The contractor will be required to participate in a monitoring inspection when requested by the Department of Drug and Alcohol Programs.
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