Description
The State of Vermont’s Department of Mental Health seeks a single vendor to design, implement, and manage a comprehensive responsible‑gaming program for two years, with an option to extend up to three additional years. The scope covers a 24/7 helpline (phone + chat), statewide media‑campaign creation and management, peer‑support coordination for voluntary self‑exclusion participants, and a full workforce‑development effort that includes clinical training, certification management, and ongoing education for problem‑gambling clinicians. The contractor must meet strict accessibility, privacy, insurance, AI‑usage, and local‑media requirements, and will be evaluated on technical approach, alignment with state goals, capacity, timeline, and cost.