SFY27 RFR Workforce Enhancement, Collaboration, Safety and Resiliency Services.

The Commonwealth of Massachusetts, through its Executive Office of Aging and Independence, seeks a single‑contractor to design, deliver, and continuously improve a statewide workforce‑enhancement program focused initially on Adult Protective Services investigators. The contractor will provide training, resiliency and safety programming, technical assistance, inter‑agency collaboration, and rigorous evaluation, with the option to expand to additional AGE‑designated workforces in later years. • Core services: evidence‑based training (in‑person/virtual/hybrid), wellbeing & resiliency modules, ongoing technical assistance, and collaborative stakeholder forums. • Budget: up to $200 k for the six‑month Year 1 effort; up to $550 k per subsequent fiscal year; total ceiling $2.75 M with possible three one‑year renewals. • Contract term: initial 2 years 6 months (FY 27–FY 29) plus up to three optional one‑year extensions (FY 30‑FY 32). • Mandatory compliance: SBPP eligibility (YES), 1 % Supplier‑Diversity spend, Prompt‑Payment Discount form, Electronic Funds Transfer, HIPAA and state privacy/security compliance.