Description
The Commonwealth of Massachusetts Executive Office of Aging and Independence is preparing to issue a Request for Responses (RFR) for a multi‑year training program aimed at Adult Protective Services (APS) staff. The program will cover secondary traumatic stress, compassion fatigue, de‑escalation techniques, and will establish a peer‑support infrastructure to improve workforce resilience and retention. Interested vendors must monitor COMMBUYS for the formal solicitation and be capable of designing, delivering, and maintaining this training curriculum across the state.
• Scope: Design and deliver a comprehensive training curriculum (trauma, compassion fatigue, de‑escalation) plus ongoing peer‑support services.
• Target Audience: APS caseworkers and partner‑agency staff serving older adults in Massachusetts.
• Delivery: Multi‑year engagement beginning approximately January 2027, with unspecified term length; must be executed via COMMBUYS.
• Requirements: Vendor must have expertise in adult protective services training, workforce wellness, and ability to provide virtual or in‑person instruction and support.