The U.S. Army Combined Arms Command (CAC) Library Program is seeking information from vendors capable of delivering a commercial‑off‑the‑shelf (COTS), cloud‑hosted Software‑as‑a‑Service (SaaS) library authentication and proxy solution. The solution must integrate natively with Ex Libris Alma/Primo VE, support SSO via SAML 2.0/OpenID Connect, and preserve existing user access pathways across one enterprise Program Office instance and 18 individual library instances. The contract will include a short implementation window (1 Mar 2027 – 14 Apr 2027) followed by a 12‑month base period with up to six additional 12‑month option periods, subject to renewal. Key requirements include secure single sign‑on, attribute‑based authorization, centralized administration, detailed usage reporting, compliance with DoD cybersecurity and accessibility standards, and minimal‑downtime cut‑over. Vendors are asked to confirm capability, business size (NAICS 519290), past performance, and optionally provide pricing.
• SaaS library authentication & proxy for 1 enterprise + 18 libraries
• Native integration with Ex Libris Alma/Primo VE (SAML 2.0/OpenID Connect)
• Secure SSO, attribute‑based access, and support for federated/non‑federated resources
• Centralized admin console with per‑library reporting and usage statistics
• Implementation period: 1 Mar 2027 – 14 Apr 2027 (cut‑over)
• Base performance period: 15 Apr 2027 – 14 Apr 2028, with six 12‑month options
• Must meet DoD, Army, Section 508, and privacy/cybersecurity requirements
• Provide training, documentation, help‑desk support, and incident response plan.
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