Collections Software

Clay County, Missouri is seeking proposals from qualified Respondents to provide a turn-key, commercial, off-the-shelf Financial Collection and Distribution Software with an emphasis in property taxes for the Clay County, Missouri Collections Department. The proposed software should have the ability to calculate and generate tax bills, tax notices, and tax receipts, as well as handle non-tax and non-account specific charges. The software should also provide online research options, process online payments, and have a robust mobile device capability. The County is looking for a software solution that can meet all State mandated requirements and provide ongoing support with predictable and manageable annual costs. • The software should have the ability to maintain historical information per parcel record, per year. • The software should have a workflow ability, such as notification, if there is a value appeal completed and the account needs recalculation. • The software should have e-billing capability and calculate and collect the County’s more complex railroad and utility charges and protested taxes. • The software should track non-tax payments, such as revenue, receipt fees, sewer charges, and data request fees. • The software should allow for the use of web-based e-forms and have built-in self-auditing capabilities.