Description
The State Water Resources Control Board is seeking a prime contractor to design, develop, implement, and maintain a cloud‑based Software‑as‑a‑Service (SaaS) portal – Water Technical Access Portal (WaterTAP). The solution must be built on Salesforce and hosted on Microsoft Azure or AWS, integrate multiple legacy water‑data systems, support roughly 65,000 users, and provide secure data intake, workflow routing, reporting, and compliance decision support. The contract is fixed‑price with a three‑year base term and optional extensions up to six years, and includes rigorous security, SLA, and key‑staff qualification requirements.
• Deliver a full‑life‑cycle SaaS platform (design, development, testing, deployment, 3‑month stabilization, and 12‑month Maintenance & Operations).
• Integrate existing data sources (SDWIS, WQIR/CLIP, eAR, SAFER, etc.) and provide robust APIs, GIS capabilities, and user‑experience design for internal and external stakeholders.
• Provide a comprehensive team of senior‑level staff (Engagement Director, Project Manager, Data Architect, Software Architect, Business Analyst, Training Lead, Test Lead, Technical Lead, OCM Lead, GIS Expert) and meet strict key‑staff replacement timelines and security/incident‑response SLAs.