Description
Palm Beach County is seeking proposals for paratransit services, including door-to-door transportation and a fully staffed call center. The successful contractor will provide services for a period of five years, with two one-year extension options. The services will include Americans with Disabilities Act (ADA) paratransit trips, Transportation Disadvantaged (TD) paratransit trips, and other specialized transportation services. Proposers are encouraged to submit innovative solutions to reduce costs and improve services. The contract will be awarded based on the best value to the County, considering factors such as price, technical merit, and experience.
• Key features of the contract include:
• A three-month mobilization period
• A five-year contract term with two one-year extension options
• Provision of paratransit services, including ADA and TD trips
• Operation of a fully staffed call center
• Use of a paratransit scheduling software solution
• Compliance with federal, state, and local laws and regulations
• Participation in a drug-free workplace program
• Disclosure of ownership interests and certification regarding certain telecommunications and video surveillance services or equipment