Description
The General Services Administration (GSA) is conducting market research to understand the capabilities related to providing maintenance services for Draeger Anesthesia units onboard the US Navy Fleet. The contractor shall provide their Total Care Maintenance Service Agreement to include all resources, labor, travel, transportation, parts, materials, equipment, and management necessary to keep the medical equipment in good operating condition. The scope of work includes preventive maintenance, calibration, and repair of the equipment according to the manufacturer's specifications.
• The contractor must have a good working knowledge of the equipment and have complete access to the online and local access to Draeger Service Connect required to perform services and maintenance per the OEM specifications.
• The contractor shall provide for all replacements of worn and/or defective parts that contractor has determined have failed under proper use as necessary to restore the equipment to 100% operational condition as specified by the OEM.
• The contractor shall furnish and install only OEM replacement parts or OEM recommended substitution/modifications, as approved by the Medical Department as required ensuring proper and safe operation of the equipment.
• The contractor shall provide technical assistance; install firmware/hardware/software updates as required by the manufacturer.