Parking Enforcement and Customer Service

The City of West Palm Beach is seeking a qualified firm to provide Professional Parking Ambassadors and Enforcement Officers for the Parking and Mobility Administration Department. The selected firm will be responsible for providing parking enforcement and customer service. The scope of work includes providing professional parking ambassadors and enforcement officers. Key considerations for the proposal include the firm's experience, qualifications, and responsiveness. • The firm must have experience in providing parking enforcement and customer service. • The firm must have a strong understanding of the City's parking regulations and policies. • The firm must be able to provide professional and courteous service to the public. • The firm must be able to work effectively with City staff and other stakeholders.