RFI - Residential Habilitation Program Coordination

Idaho’s Department of Health and Welfare is seeking vendor input on how to provide comprehensive Residential Habilitation Program Coordination services for Certified Family Home (CFH) providers under the DD Waiver. The RFI is purely informational; no contract will be awarded from this solicitation, but responses will shape a future RFP. Vendors must outline their capability to deliver a suite of 13 mandatory coordination activities—including staffing, on‑site visits, training, monitoring, reporting, QA, HIPAA‑compliant data management, and disaster‑recovery planning—while meeting Idaho‑specific eligibility restrictions (cannot be a CFH, own a CFH, employ CFH staff, or provide transportation/crisis services). The Department intends to continue a firm‑fixed per‑member‑per‑month billing model and expects vendors to assume all costs for travel, interpretive services, and maintain a primary business office in Idaho. • Provide full‑time qualified staff to execute 13 defined coordination tasks for ~1,300‑1,500 CFH providers. • Deliver annual face‑to‑face visits, orientation/training, quarterly‑to‑annual monitoring, and monthly/annual reports. • Maintain a HIPAA‑compliant database, complaint‑tracking system, disaster‑recovery and transition plans, and offer continuing‑education for provider staff. • Submit a non‑binding cost estimate (per‑member‑per‑month) and detailed staffing, quality‑assurance, and risk‑mitigation approaches by April 17 2026.