Description
The City of New York Department of Homeless Services is seeking a vendor to provide on‑call travel reservation and ticketing services for its shelter clients. The contract is a sealed competitive bid, awarded to the lowest responsive and responsible bidder, with a maximum ceiling of $3.37 million and a base term of three years (with one optional three‑year renewal). Bidders must respond through the PASSPort portal, acknowledge receipt, and meet strict response‑time requirements (1 hour to acknowledge work orders and immediate ticket‑confirmation). The solicitation includes a pre‑bid virtual conference on July 21 2026 and a questions deadline of July 28 2026.
• Provide airline, inter‑city rail, bus, and hotel reservation and ticketing services on an on‑call basis for DHS shelter clients.
• Respond to DHS work orders within 1 hour and confirm ticket issuance immediately; failure incurs $20 per hour liquidated damages.
• Submit monthly invoices (with detailed ticket data) and adhere to a $3.37 million contract ceiling; the contract runs for 36 months with a possible 36‑month renewal.
• All proposals must be submitted via PASSPort by August 24 2026 2:00 PM; a virtual pre‑bid conference is held on July 21 2026 (non‑mandatory).
Attached files
Contact
Thomas Tsang(Agency Contact)