Online Activities Registration System

The City of Los Angeles, Department of Recreation and Parks, is seeking a qualified contractor to develop and deliver a new SaaS Online Activities Registration System. The system will serve as the primary platform for citizens to discover, register, and pay for recreational programs, classes, sports leagues, and facility rentals. The contractor will be responsible for custom-developing the system, providing a scalable SaaS solution that enhances the user experience for residents while streamlining administrative workflows, improving data accuracy, and ensuring financial transparency for Department staff. The key features of the system include: • Account and household management • Activity and reservation management • Point of sale capabilities • Public user and staff/administrative user functions • Technical specifications and system integration • Security and compliance standards The contractor will be required to provide comprehensive support and maintenance for the system for a period of five years following the successful production launch. Some of the key requirements for the proposal include: • A cover letter providing team composition and qualifications • A project framework explaining the approach to delivering the Online Activities Registration System • Related experience describing similar projects completed by key team members • A project team, project schedule, and itemized budget • Completed compliance documents The evaluation criteria for the proposal include: • Technical and functional solution • Related experience • Project team, implementation plan, and training • Proposed cost and value to the city The city reserves the right to reject any and all proposals and to waive any minor administrative irregularities contained in any proposal.