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County of San Mateo·California

Message Switch System Replacement

Closes 9/21/2026$2M – $5MRequest for Proposal
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Description

• Replace legacy MSS with a secure, scalable, CJIS‑compliant platform (cloud‑native or hybrid preferred).<br>• Support integration with CLETS, NCIC, DMV, AWS, County CJIS, and other criminal‑justice systems.<br>• Provide design, configuration, implementation, data migration, testing, cut‑over, training, and 24 × 7 × 365 support.<br>• Deliver comprehensive as‑built documentation and source code licensing.<br>• Contract term: 3 years (option for 2‑year extension).<br>• Mandatory qualifications include 5 years experience, at least three prior MSS implementations, CJIS compliance, and 24/7 support capability.<br>• Submission deadline: September 21 2026, 5 pm via eProcurement portal.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Anil Balivada(PSC Systems Management Division Manager)

[email protected]

(408) 431-9448

Key dates

Opened
8/20/2026
Questions due
9/3/2026
Closes
9/21/2026
Duration
3 years

Last updated

Details

Type
Request for Proposal
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
2027-RFP-00007

Budget estimate

$2,000,000 – $5,000,000

The solicitation does not disclose a budget. A full‑scale, CJIS‑compliant public‑safety messaging platform for a county of ~800,000 residents, supporting 30 agencies and handling millions of messages per month, typically falls in the multi‑million‑dollar range. Considering software licensing, cloud infrastructure, integration, migration, training, and three years of 24/7 support, a reasonable estimate is between $2 million and $5 million. Larger, highly secure solutions could push the high end higher, while a more off‑the‑shelf SaaS approach could keep costs near the low end.

AI estimate from the solicitation

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