RFP 6464 - Proctoring Software Solution

Macomb Community College is seeking a proctoring software solution to support faculty in maintaining the integrity of their exams. The solution must integrate seamlessly with Canvas, provide an intuitive user interface, comply with current accessibility standards, and offer comprehensive training and support. The selected vendor will be responsible for providing and implementing the proctoring software, training users, and supporting the use of the system over the term of the contract. Key features include multi-factor authentication, AI-based or human proctoring, lockdown browser, audio and video recording of exam sessions, and detailed reports on student performance and exam integrity. • The solution must integrate with Canvas and provide a framework for sending verifiable information about a user to a third party. • The system must provide seamless single sign-on through SAML via Azure Active Directory and be capable of scaling to handle a growing number of contributors and users. • The vendor must provide comprehensive training sessions for the internal support team and instructors. • The solution must comply with current accessibility standards and regulations, including WCAG 2.1 A and AA and Section 508 of the Rehabilitation Act. • The vendor must provide integration and implementation support for the LMS support staff. • The solution must ensure secure and fair online assessments for students and provide a reliable platform for instructors to monitor and review assessments.