Patient Library Services

The National Institutes of Health (NIH) is seeking potential contractors to provide library services to patients, patient visitors, and family members at the Clinical Center. The library services should include providing materials and services focused on diversional, health-related information, general interest, and current interest. The contractor should also provide outstanding customer service, manage personnel and space, and maintain the currency of new releases of books and other library materials. The period of performance for this contract will be for a base period of one year, with four option years. Some key features of the library services include: • Providing a comfortable and well-stocked library with over 6,000 books, current DVD releases, and music CDs • Offering instruction in basic computer skills and setting up wireless computer accounts for patients and visitors • Delivering library materials to patient bedsides upon request • Maintaining a selection of current best-sellers, reference materials, and health-related information The contractor should be able to provide these services at the Clinical Center, located on the 7th floor, and should be able to meet the customer demand for library services.