Website Strategy, Design, Development & Ongoing Services for the Village of Schaumburg, Al Larson Cultural Center & 90 North

The Village of Schaumburg is seeking a full‑service partner to redesign, develop, and provide ongoing support for three interconnected municipal websites – the primary Village site, the Al Larson Cultural Center site, and the 90 North economic‑development site. The scope includes discovery, strategy, information architecture, UX/UI design, content strategy, copywriting, migration, accessibility compliance (WCAG 2.1 AA), CMS implementation, integration with existing systems (agenda/meeting, FOIA, chatbot, community‑engagement tools), testing, training, launch, and a minimum one‑year of hosting, maintenance, and continuous improvement. Optional add‑on services (agenda management, FOIA portal, community engagement, AI chatbot) may be included for additional fees. • Mandatory Base Scope: strategy, design, development, content migration, accessibility, CMS configuration, integrations, testing, training, launch, 1‑year support. • Three‑site portfolio: Village of Schaumburg (largest, government services), Al Larson Cultural Center (performances & ticketing), 90 North (economic‑development district). • Expected contract start: May 2027; initial term 1 year with up to three 1‑year extensions. • Submission deadline: 4:00 pm, 16 Oct 2026 via OpenGov e‑procurement portal. • Questions due: 12:00 pm, 9 Oct 2026. • Required qualifications: experience with complex public‑sector multisite websites, accessibility, CMS implementation, and ongoing support. • Primary contact: Tara Reid, Director of Communications & Outreach.