Description
The Department of Veterans Affairs is seeking information from potential vendors for a TRU-D Service Agreement to provide preventive maintenance and service for Tru-D SmartUVC equipment at the Rocky Mountain Regional VA Medical Center. The agreement includes onsite work, technical support, loaner units, and annual hospital site visits. Vendors must have an active registration in the System for Award Management (SAM) and provide information on their business size and point of contact.
Key requirements include:
• Preventive maintenance and service agreement for specified Tru-D SmartUVC equipment
• Onsite work completion between 7:30 am and 4:00 pm, Monday through Sunday
• 24/7 technical support availability
• Loaner unit onsite within 72 hours if factory service is required
• Annual hospital site visits for preventive maintenance, sensor calibration, and device tune-up
• Comprehensive warranty covering defects and workmanship
• Continuous training and education for operators and managers