MFD (Multi-functional Devices) Solution

The University of Chicago is seeking a vendor to provide multi‑functional devices (MFDs) and managed print services for its campus. This contract will cover supply, installation, maintenance, and consumables for printers, scanners, copiers, and related equipment. The scope includes service level agreements for uptime, on‑site support, and consumable replenishment, ensuring reliable printing capabilities across academic and administrative departments. • Provide a fleet of MFDs (copy, scan, fax, print) across campus locations. • Deliver managed print services including consumable management, device monitoring, and preventative maintenance. • Include service contracts that guarantee response times, parts replacement, and ongoing support.