Cuyahoga County’s Public Safety & Justice Services is seeking a qualified consultant to provide technical assistance, advisory, and management services for the county’s 9‑1‑1 and emergency communications initiatives. The consultant will support four key projects—including a new call‑handling solution, a Next‑Generation 9‑1‑1 transition, PSAP consolidation, and technology integration—by delivering analyses, strategic recommendations, and ongoing reporting. The contract is firm‑fixed‑price, limited to $175,000, with a 90‑day price‑firmness period, and will run from early October 2026 through the end of February 2027.
• Scope: emergency‑communications consulting, NG9‑1‑1 planning, PSAP consolidation advice, and technology integration guidance.
• Requirements: ≥3 years relevant experience, qualified staff with documented credentials, ability to provide on‑site services, and compliance with insurance and de‑barment rules.
• Evaluation: weighted scoring (total 100 points) emphasizing staff qualifications (38 pts) and budget (26 pts); award not based solely on lowest price.
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