UNG - Student Support AI

The University of North Georgia is soliciting proposals from qualified vendors to provide an AI-powered Student Engagement and Student Success Support System. The selected solution will support current and prospective students by delivering accurate, consistent, secure, and compliant AI-driven responses and outreach across multiple communication channels, while enabling UNG staff to maintain oversight, governance, and accountability. The system should provide features such as: • AI-driven responses and outreach • Multi-channel communication • Oversight and governance for UNG staff • Accountability and compliance • Support for current and prospective students The University is looking for a qualified supplier who can provide a comprehensive solution that meets their requirements. The proposal should include details about the solution, its features, and how it will be implemented and supported.